Wastewater Winter Averaging is a way to calculate wastewater charges based on the average amount of water used at your residence during the Winter months from December to March.

Your water meter measures your monthly water use, but there is no meter on your wastewater line. Wastewater Winter Averaging provides a general measurement that is reflective of the amount of water that goes directly into the wastewater system from inside your residence.

The monthly meter reads for December, January, February, and March are used with the highest consumption month being eliminated from the calculation. These months are typically wet months when it can be reasonably assumed most of the water is for indoor use, which is released into the sewer system as wastewater.

Winter water usage calculates wastewater charges because it more accurately reflects the amount of water that goes directly into the wastewater system from your household. Summer usage is a higher water volume due to outdoor watering, washing cars or filling your swimming pool.

Recalculating your winter average is done annually.

Customers can expect to see their new wastewater average on their July utility bill.

For vacant households there is a cap set of 1000 per month, meaning this is the maximum we can bill for wastewater if there is consumption on the meter. We review all zero consumption accounts to determine if the home is vacant or if there was another reason there was zero use during the month. If the use is less than the cap that is set the customer will be billed for the actual use and not the cap.