Our hours of operation are 7 AM – 6 PM, Monday through Thursday.
In-person public counter services will be offered from 8 AM – 5 PM, Monday through Thursday at the Town’s Administrative Services Department.
If you need assistance Monday - Thursday between the hours of 7 AM - 8 AM or 5 PM - 6 PM please call (707) 838-1004 or email firstname.lastname@example.org
Financial Assistance Programs
Low Income Household Water Assistance Program (LIHWAP)
For additional information: Financial Assistance Programs
Drought and Water Conservation
For additional information visit the Town's Water Conservation or call 707-838-1004
After business hours
- Online by visiting townofwindsor.watersmart.com First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
- In Person at the Town's utility billing payment drop box located at 9291 Old Redwood Highway, Building 300 in front of the Windsor Police Department.
First time logging in: enter your utility account number as it appears on your statement (xx-xx-xxxxxxx-xx) not the customer number.
Services Provided by the Utility Billing Division consist of office staff providing water and water reclamation (sewer) utility account services for the Town of Windsor and Windsor Water District.